Our Company

We are a highly flexible, feature-rich, and cloud-based Voice over IP service provider. Let us take your communications to the next level.

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About VoIP.ms

VoIP.ms is a Montreal-based Voice over IP (VoIP) company founded in 2007 who provides a vast range of standard telephony features as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, it also offers termination (outgoing calls) in over 125 countries across the globe, toll-free numbers, call conferencing and services such as E911, CNAM Lookup, SMS/MMS, virtual fax, virtual PRI and local number portability.

News & Announcements

Keep up with our latest press realeses, product launches and general announcements.

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CallerID Filtering Enhancement

Effective immediately and to follow the industry standards, the option ''Anonymous callerID'' has been further enhanced to filter all types of anonymous (...)
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Custom Music on Hold Random Order

Effective today, the 'Custom Music On Hold' feature has been upgraded. Currently, the feature allows you to upload audio files to be (...)
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Infrastructure change to our Reseller Portal

We always thrive to upgrade our service and improve our infrastructure. Our latest change is in regard to our Reseller portal. Effective (...)
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We are always looking for highly talented and motivated individuals. Send us your resume at [email protected] and let's meet!

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Contact Us

Our team is always ready to help you. We recommend addressing your technical concerns through our live chat feature or by email in order to speed up the resolution time as it is easier to copy paste messages, answers, logs, posts and screenshots.

Live Chat



Technical Support

[email protected]

English / French / Spanish

24 hours x 7 days a week

English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

Technical Support & Sales

Live Chat

English / French / Spanish

24 hours x 7 days a week

Sales & General Information

U.S. / Canada


English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

Toll-free, U.S.

Texas, U.S.

English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

If you have been trying to resolve an issue but it remains unresolved, please contact our management to escalate your concern. Escalate my concern.
For law enforcement requests, please send an e-mail to [email protected] with the following information in order to be treated in a timely manner: Full name, Authorized Agency / Department, Your Phone Number, Nature of Request (Subscriber info, Call detail records, Billing info, etc.), Target Telephone Number(s), Request Start Date and End Date, Copy of your Subpoena, Court Order, Search Warrant, or Other Formal Legal Process and Additional Notes (incl. specific circumstances and/or deadlines). If you have multiple requests, please submit only one legal process per email to ensure proper treatments.
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