VoIP for Financial Institutions
Empowering seamless collaboration in financial services
VoIP.ms Financial Services Solutions
Designed for the dynamic world of financial services, VoIP.ms offers over 70 advanced business phone features to foster long-term client loyalty for financial service firms.
Call Encryption - TLS/SRTP
Data leaks are a severe threat to the credibility of financial institutions. Protect privileged conversations with call encryption.
Call Recording
Record calls automatically for compliance, training, or resolving customer disputes, ensuring high standards of service and accountability.
Virtual Fax
Financial institutions often deal with documents and other important files clients send via fax. Make that process easier by sending and receiving faxes from our customer portal or by email.
Calling Queue
Manage high call volumes by placing callers in a queue with estimated wait times and hold music to guarantee a better experience.
Time-Based Routing
Configure call routing rules based on custom rules to ensure calls are handled appropriately during and outside business hours.
How You Can Enhance Your Financial Institution with VoIP.ms
Unified Communication Tools
Empower your team by crafting a streamlined communications front, allowing them to make and receive calls, send texts, fax, join audio conference calls, and access voicemails from anywhere. This will enhance collaboration and ensure that no message goes unnoticed.
Secure Communication
Implement encryption and secure protocols to protect sensitive client information and ensure compliance with industry regulations. Trust VoIP.ms to safeguard your communications.
24/7 Virtual Receptionist
Welcome callers with a professional greeting, direct them to the right departments, answer common questions like business hours and locations, and provide a pleasant on-hold experience with custom music or messages.
Improved Accessibility
Use Virtual and Direct Inward Dialing (DID) numbers to establish a local presence in multiple regions without physical offices. This ensures seamless and cost-effective communication with clients and partners across various locations.
Frequently Asked Questions about VoIP.ms for Financial Institutions
How reliable is VoIP.ms for financial institutions?
A: We are known for our high reliability and excellent call quality. Our service operates over the Internet, ensuring your communication lines remain open and clear as long as you have a stable connection. Additionally, we offer robust customer support, ensuring minimal disruption to your business operations.
Do I need special equipment for VoIP?
A: No, you don't need special equipment for VoIP. VoIP systems can work with your existing devices, such as computers, smartphones, and tablets. You can also use standard IP phones or adaptors for your current phones if desired. This flexibility means you can implement a VoIP system without investing in costly new hardware. You can also integrate VoIP.ms with Microsoft Teams to place and receive calls.
How does VoIP.ms ensure secure communication?
A: VoIP.ms implements encryption and secure protocols to protect sensitive client information and ensure compliance with industry regulations. We prioritize the security and privacy of all communications.
How can VoIP.ms help with compliance and call recording?
A: VoIP.ms provides call recording features that can be set via your Customer Portal. This helps with compliance, training, and resolving disputes. All recordings are securely stored and easily accessible for review.
What kind of customer support does VoIP.ms offer?
A: VoIP.ms offers robust customer support, including 24/7 technical assistance and a comprehensive knowledge base. Our support team is dedicated to ensuring minimal disruption to your business operations and resolving any issues promptly.
