Call Forwarding
Keep your business running when it matters most with flexible Call Forwarding
ENSURE UNINTERRUPTED COMMUNICATION EVEN DURING UNFORESEEN CIRCUMSTANCES
SET UP CALL FORWARDING FOR PLANNED OUTAGES OR WHEN TRAVELING
GUARANTEE SEAMLESS BUSINESS OPERATIONS AND CUSTOMER SATISFACTION
How Call Forwarding Benefits Organizations
Optimize Customer Experience
Never miss a call again, whether you are at the office or on-the-go. Forward calls to any number you wish, ensuring your customers will never be unable to connect with you. Improve customer satisfaction by providing consistent and responsive service.
Increase Organizational Efficiency
Boost efficiency by forwarding calls based on specific criteria, like time of day, Caller ID, or calling queue status. This ensures calls are directed to the most appropriate person or voicemail, saving you valuable time and effort.
Maintain Business Continuity
Ensure uninterrupted communication even during unforeseen circumstances. Set up call forwarding for planned outages, unexpected situations, or when traveling, guaranteeing seamless business operations and customer satisfaction.
Powerful Call Forwarding Options for Enhanced Control
Conditional Forwarding
Set forwarding rules based on specific conditions, like busy lines, unanswered calls, or specific times of day.
Simultaneous Forwarding
Ring multiple numbers simultaneously, ensuring someone is always available to answer the call.
Forwarding to Voicemail
Forward unanswered calls to voicemail for easy retrieval and follow-up.
Customizable Greetings
Set personalized greetings for different forwarding destinations, providing callers with relevant information.
Frequently Asked Questions about Call Forwarding
How do I activate Call Forwarding?
A: Easily activate and configure Call Forwarding through our user-friendly online portal.
What are the different forwarding options available?
A: VoIP.ms provides a wide range of Call Forwarding options to suit different needs. These options include forwarding based on the time of day, day of the week, call status, and the Caller ID of the incoming call, among others.
Does Call Forwarding incur additional charges?
A: No, VoIP.ms does not charge for creating Call Forwarding entries. However, standard inbound and outbound rates for the destination number will apply for the entire duration of the forwarded call.
Can I forward calls to international numbers?
A: Yes, you can easy forward calls to international numbers. However, please ensure that you have enabled international calls in your account.
How can I ensure successful Call Forwarding?
A: Verify that both the forwarding number and your VoIP number are active and accessible.
