Our Company

We are a flexible, cloud-based Voice over Internet Protocol service provider with over 70 advanced features to upgrade your business communications. 

An image showing a phone and a cloud, representing the concept of cloud computing and mobile connectivity.
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About VoIP.ms

VoIP.ms is a Montreal-based Voice over IP (VoIP) company founded in 2007 who provides a vast range of standard telephony features as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, it also offers termination (outgoing calls) in over 125 countries across the globe, toll-free numbers, call conferencing and services such as E911, CNAM Lookup, SMS/MMS, virtual fax, virtual PRI and local number portability.

News & Announcements

Keep up with our latest press realeses, product launches and general announcements.

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Introducing the VoIP.ms + Integrately Integration

Now you can integrate your VoIP.ms account with your favorite software in one click.   Our new integration with Integrately uses VoIP.ms's API (...)
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Introducing Our New Feature: Email to SMS

Good news! VoIP.ms customers can now start SMS/MMS conversations directly from their email addresses.   Much like our existing Email to Fax (...)
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Customer Portal Update: Improved Porting Visibility

At VoIP.ms, we’re focused on making it easier to manage your services. Now, you can stay notified about your porting process with (...)
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Careers

Careers

We are always looking for highly talented and motivated individuals. Send us your resume at [email protected] and let's meet!

See All Our Opportunities

Contact Us

Our team is always ready to help you. We recommend addressing your technical concerns through our live chat feature or by email in order to speed up the resolution time as it is easier to copy paste messages, answers, logs, posts and screenshots.

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E-mail
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Live Chat
Phone
Phone
Fax
Fax

Technical Support

[email protected]

English / French / Spanish

24 hours x 7 days a week

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English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

Technical Support & Sales

Live Chat

English / French / Spanish

24 hours x 7 days a week

Sales & General Information

U.S. / Canada
1.877.786.4767

Worldwide
1.214.615.8599

English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

Toll-free, U.S.
1.888.311.7782

Texas, U.S.
1.214.723.7555

English / French / Spanish

Monday through Friday 9:00 - 17:00 EDT

If you have been trying to resolve an issue but it remains unresolved, please contact our management to escalate your concern. Escalate my concern.
For law enforcement requests, please send an e-mail to [email protected] with the following information in order to be treated in a timely manner: Full name, Authorized Agency / Department, Your Phone Number, Nature of Request (Subscriber info, Call detail records, Billing info, etc.), Target Telephone Number(s), Request Start Date and End Date, Copy of your Subpoena, Court Order, Search Warrant, or Other Formal Legal Process and Additional Notes (incl. specific circumstances and/or deadlines). If you have multiple requests, please submit only one legal process per email to ensure proper treatments.
Any Questions?

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