The Voip.ms Customer Portal can be used for residential or business purposes. It works as the main access point to our many features and to a vast range of options to manage your account (run reports, update billing info, view call detailed records, monitor usage, and manage voice features online in real time, from almost any device—anytime, anywhere.) online, anytime, to suit your needs. You can individualize your portal by adjusting settings and preferences. Once you log in, all the tools you need are at your fingertips from a central, powerful Dashboard.
News
Contains announcements and service status updates
Account Settings
USA/Canada routing setup
Allow/Disallow 411 dialing
Override CallerID
SIP NAT
SIP/IAX/Interface password
Allowed Codecs
Remote Access Pin
Order DIDs
USA/Canada Local DID number availability
Check Pricing
Order available DID now
Backorder DIDs
Order Toll-Free DIDs
Toll-Free DID number availability
Check Pricing
Order available DID now
International DIDs
International DID number availability
Check Pricing
Order available DID now
Manage DIDs
Change routing protocol
Change device type
Enable/Disable CNAM
Change DID routing destination
Modify Failover destination
Change Dial Time
Voicemail
Create new mailbox
Modify a mailbox
Delete mailbox
Create sub-account
Create a new sub-account
Manage sub-accounts
List sub-accounts
Delete a sub-account
Sub-Accounts Report
Account usage per sub-account
Configuration Examples
Configuration examples for Asterisk, Trixbox, Sipura/Linksys ATAs, Voxalot and generic SIP devices
Call-Detail Records
Date, Destination, Description, Duration, Rate, Total
Detailed Printable CDR
Date, Destination, Description, Caller ID, Duration, Rate, Total in a printable format
CSV/XLS/SQL/XML CDR
Customizable CDR reports available in SQL Format, Excel, CSV and XML.
Graphical Usage Report
Top 10 destinations by minutes: Pie chart
Top 10 destinations by calls: Pie chart
Daily Spendings: Vertical Bars
Calls / Minutes: Lines
Daily Calls Status: Lines
Call Status Total: Pie chart
Account Statistics
Amount spent
Total time
ASR
ACD
Account Balance
Current Account Balance
Add Funds
Add Funds to your account
Transactions
DID Billing
DID listing, next billing, Cancel DID
Edit Information
Modify account information