Digital Receptionist (IVR)

Never miss a call with our Digital Receptionist feature, no matter the size of your company.
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What is an IVR?

An Interactive Voice Response (IVR) or Digital Receptionist is the best tool for companies that handle a high volume of incoming calls and are looking for a way to handle calls more efficiently.

Your typical solution for "Press 1 for Sales, Press 2 for Support", but further enhanced by our powerful features.

How Does it Work?

Once enabled in your account, the IVR feature allows you to present a voice prompt to the customers calling your office number and also give them the chance to enter the extension of the person or department they want to reach.

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Enhance Customer Experience

Easily automate calls, improve customer experience and increase your efficiency in a matter of minutes. With 24/7 access, your customers get the information they need whenever they want it.

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Build The Perfect Call Flow

Our self-serve portal allows you to enable the IVR feature on your own and customize it to match your business needs.

Start building the perfect call flow and get instant access to various destinations including Calling Queues, Time Conditions, Call Forwarding, Ring Groups, Voice Prompts, Voicemails, and much more.

Kick up Your Image

Entrepreneurs and small-sized businesses can take advantage of the IVR feature to make their company look more professional.

Solidify the image of your company by putting in place formal and professional operating protocols, increase your credibility and reputation.

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Discover Our Features

We offer a vast range of standard telephony features found in traditional phone systems such as call waiting, voicemail and caller ID, as well as enhanced communication features such as time condition, digital receptionist and calling queue that can help your business grow and manage your calls more effectively.

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