Digital Receptionist (IVR)

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What is an IVR?

An Interactive Voice Response (IVR) or Digital Receptionist is the best tool for companies that handle a high volume of incoming calls and are looking for a way to handle calls more efficiently.

This powerful feature can also be used for home purposes to reduce robocalls.

How Does it Work?

Once enabled in your account, the IVR feature allows you to present a voice prompt to the people calling you and informing them to press a specific digit in order to pass the IVR menu and reach you.

If no digits are pressed, you can force the call to hang up and thus eliminating those robocalls from disturbing you.

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Enhance Your Phone Experience

By having a short message to press a specific digit to connect the call, this will ensure that it is a real human calling you and that wants to reach you. You will avoid your continuous fight with robocalls constantly changing their CallerID number and only receive desired calls.

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Get a Centralized Directory

Avoid potential headaches and create your own centralized directory so even though you do not have access to your contacts, you will be able to call your loved ones.

You could easily create a centralized directory for your family members, and you set it up so that if you call in and press 1, it will ring your aunt’s home phone, press 2 and it will ring your mother-in-law cell phone, etc.

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Discover Our Features

We offer a vast range of standard telephony features found in traditional phone systems such as call waiting, voicemail and caller ID, as well as enhanced communication features such as call forwarding, voicemail to e-mail and ring groups that can help you manage your calls more effectively.

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