Custom Music on Hold Random Order

30 August 2022

Effective today, the 'Custom Music On Hold' feature has been upgraded. Currently, the feature allows you to upload audio files to be played for customers put on hold in a predetermined order. With this enhancement, the system will play the audio files randomly once you click the Sort > Random option in the drop-down menu within the Custom Music On Hold feature settings.

To learn more, please consult our WIKI article.


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